My AmigaOne Experience

[JoannaK]

Jurasic Camper: you can talk here too.. It's not illegal or something


IMHO Basic problem is that Eyetech (or reseller) sold untested
prototype level  goods to end users without enough warnings at the
time and didn't offer reasonalble board-switch policy for making them
fixed. They should never assume normal user to do hardware work on
board ..

And, technically, taking Rom out of socked and putting new one in
ain't the hardest thing in the world, BUT if user can't do it (and
instructions are bad).. They (Eyetech) should offer reasonable
alternative.


Ah well. at least This user should be given some compensation. I can't
tell what would be reasonable in the end.. but apparently that system
was never (fully) working. But OTOH he should have send this broken
hardware back much sooner.. Waiting over 1/2 year maked thigs
complicated..

My advice to original poster. Contact local Better Business Bureau ...
If you are on EU.. there are good chances thigs sot our that way.

[JoannaK]

Targhan: Remembering it was not working in months (never?) before this
'incident' happened, and I must have also affected to his attitude
towards all this. If I had that kind off stuff in my hands I'd would
use a REAL bad language.


I do understand this all hastiness and errors (on both seller and
buyer side) comes from dire need to have New Amiga. unfortunately
there are things (like OS making)  where timelines can (and often do)
slip and results are not pretty.

Good thing is that currently sold AmigaOne hardware is better than
year old ones (and OS4 has definitely made progress too),
unfortunately it's a too little too late to many people.

[JoannaK]

Jurasic Camper: *IF* Eyetech and Hyperion had listened to those of us
who have more experience on hardware and OS making this and many other
could have been avoided. All these things were (using OTP rom on
prototype, weak testing etc) well known  over year ago. And time has
shown results of this. (*)

For user responsibility.. Well, there is this nice saying (from
babylon 5).. "Fatih Manages" ... it's been ultimate  definition of all
those AmigaOne users (who actually use it, instead of storing it at
the back of cubboard). Unfortunately Faith rarely fixes broken
hardware :-(

He belived Eyetech.. apparently one time too much. He sould have
listened himjself and be clever enough to have more experienced help
on this project.



(*) Another quote from B5..
"Arrogance and stupidity on same package, how efficient"

[JoannaK]

Staticman: that 'Adwanced' is most likely written somewere on their
web site. And knowing those finding (or other important info) is quite
impossible.

[JoannaK]

Thomas: that's the way Genesi handled their Betaterter boards. Those
were exchanged to new at Genesi's expense.


In the end. I'd like to see close up Fotos so I could evaluate
damage done.. it'll may (with good luck, depending on socket) be
fixable by someone with time, experience and tools. If there are no
rerious breaks on traces.. it'll be fixable.

[JoannaK]

Reflect: Yep.. Read it (assuming it's real and from AlanR)...
Apparently (according him) they are dealing with underaged kid or
something. Ah well.. Like I said earlier.. Likely cause is people
beign too eager to sell/purchase New Amigas.

At this point Question IS.. IF these boards were prototypes (as now
been told) then why they were sold to wide audience? (even kids?)
What's the point of causing end-users grief with partial product?
Shouldn't seller rather select their clients to get those who really
can work with them and help on debugging systems?