I've just got to look at my mum's work to see that IT is totally screwed up.
She works high up in a respected solicitor's office (not as an IT person tho) and every single IT person in her building used to be a receptionist. Not one single person is qualified for the job.
Quite a lot of the time she has to phone me to solve her problems - some of which I can't help her with becuase they have special software for their stuff.
The last time I spoke to her about work she had to get the IT guys to reinstall a network card - they had the new card for about 2 weeks before they figured out how to install it!
