When I was ion college I learned a useful mnemonic to remember the layers of the OSI model.
The mnemonic: Australia Post S*cks. They Never Deliver Packages.
Not only a good mnemonic - a warning that should never be ignored.
Earlier this year, I ordered a Turbo Chameleon 64 fromn AmigaKit. After a few weeks, it turned up. I was at work, so the postman took it back to the post office, and I had to pick it up the next day - a Saturday. The clerk couldn't find it at first because he didn't know that his post office delivered mail to my suburb, despite the fact that I live about a 5 minute walk away from the post office.
He finally found it, and I took it to my friend's place to show it off. Unwrapping it, I was disappointed to find it had a broken button, so I had to send it back.
I had to wait till lthe next weekend to send it back, because I was at work all week. I took it to the post office, and requested tracking so I could we notified of the location of the package at every step.
The clerk (a girl this time) sold me Registered Mail. For the following 2 weeks, every time I entered the number into Australia Post's online tracking tool, I got the result "No reports found".
After 2 weeks, I got tired of this and sent a query to Australia Post. Within an hour the message I got when I entered the number changed: now it said "Not a Valid Tracking Number"!!
So I made several more complaints to Australia Post. Finally, today, I got an email in which they finally admitted the truth - Registered Mail is not trackable for an overseas package.
Tomorrow, I'm going to the post office to demand a full refund.
Currently, I have no idea whatsoever where the Chameleon is, and I am furiously angry.
I think it actually says that on the website. I had the same problem when trying to track an item from Hong Kong but luckily it came through OK.
BTW how do you know it was Australia Post that did the damage? I think compared to FedFX Australia Post is pretty good.
