I don't really blame the guy... instead of constructive comments on his business, he gets nothing but shit from the people he assumed would be happy.
Besides using someone-else's artwork, what did he do wrong? He is just trying to run a business, not a hobby.
Negativeness breeds negativeness. Just look at how his first interaction was calm but after the continual barbs and attacks his second response was terse.
The only two things I do not agree with him about is the artwork and his comments about Trademark infringement.
I agree 100%... His money, his rules.
