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Author Topic: phone menu systems, call centres  (Read 2983 times)

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Offline mikeymikeTopic starter

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phone menu systems, call centres
« on: June 04, 2004, 07:32:01 PM »
"please dial in your inside leg measurement now", pretty much sums up how stupid some companies' phone menu systems are (when you ring up customer services)... Grr.

The sooner that the call centre culture dies, the better.
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Offline mikeymikeTopic starter

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Re: phone menu systems, call centres
« Reply #1 on: June 04, 2004, 10:12:13 PM »
Que?
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Offline mikeymikeTopic starter

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Re: phone menu systems, call centres
« Reply #2 on: June 06, 2004, 05:48:36 PM »
Quote
I'll tell you guys a little secret:
Not pressing any button usually gets you to the right place!


Not if you're phoning an evil organisation like BT.  Then you get transferred continually between apartments, the call dropped several times...
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