> Rather than purchasing from poorly-trained people who know nothing about
> technology doing sales at a big-box store, one went to local computer stores
> where one could talk for hours to people who knew what they were doing and
> could answer nearly any question one would have.
I'm not sure what world that was, but it wasn't the one I lived in.
Local small computer stores seemed (in general) to be snobbish and over priced,
compared to chain shops which also sold Amigas. One could get answers from local user groups, dialup bulletin board users, and usenet before the small shop would speak to you unless you were paying not just list price for everything but also for their "private computer classes".....