Yeah it is flawed but it does work to a certain extent. If the transaction was positive it works great!!, if there was a problem the feedback system does not work. Like you said, if you are unhappy and leave a Neg they can retaliate and leave you one. I have had a few problems too. I once bid on a item and on the 3rd day after I won I got a negative for non payment. When I win a auction I usually wait to get a email from the seller, and or I may email the seller at this time if I don't hear anything. This was crap so I left a retaliatory as this was not fair. Another time I got one with no communication about the buyer being unhappy or anything, this is also crap. So I left one as well, to reflect my experience with the person. This is where the system is flawed. If the terms were not met or persons did not try to resolve then appropriate feedback should be left, and most people would probably not leave retaliatory but it is not guaranteed. There are some that would always leave negative I guess. I myself would not leave retaliatory unless I was not given an opportunity to follow through or make things right. Communication is key and most people must be too stupid to get it. Welcome to ebay!
