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Author Topic: Subway USB installation problem  (Read 9651 times)

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Offline mboehmer_e3b

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Re: Subway USB installation problem
« on: January 26, 2009, 08:39:34 PM »
Hello guys,

just feel like making a small remark on this case.
I'm in contact now with Portarinos, and we could figure out that either the SUBWAY or his clockport are somehow misbehaving.

Finally, we could also get some debug logs sent (yeah, floppy disks are not dead yet, and CrossDOS helps :-)

Quote

I din't know that this is a crime and that you only answer officialy (sic) to e-mails!

...

In fact as i wrote before this is a community forum where not everybody is experts. Is this a crime? Nah!


I may remark here that both Chris and me have "real" jobs, and a private life also - so we do simply not have the time to scan all Amiga boards each day for potential customer problems - that's why we have support mails printed in the manual. Feel free to ask in the Amiga boards in parallel, or use the highway_usb mailing list, but give us a chance for support by sending us a mail.

If somebody contacts us, we try to help as good as we can.

Nevertheless, this case should be sorted out soon.
For the future, I may ask all people encountering problems with our products to contact us directly by mail.
This helps you, as we can react fast, and helps us also (the time issue).

Thanks in advance!

Michael
 

Offline mboehmer_e3b

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Re: Subway USB installation problem
« Reply #1 on: January 31, 2009, 02:48:16 PM »
Quote

Hope that i'll have good news soon and i'm pretty sure this issue will be sorted out.


Depends on how you define "good" :-)

The SUBWAY you sent in is in perfect working condition, as well as the clockport flat ribbon cable.
Your SUBWAY passed all tests here, including heavy USB traffic mounted on a HIGHWAY clockport (which has much more aggressive timings than the A1200 original one).

As both cable and SUBWAY work flawlessy here, the root of your problem must be hidden somewhere in your system.

So one thing to check for you next will be your A1200 clockport: how is the connector mounted on the PCB (check your SUBWAY manual in the middle)?

Michael
 

Offline mboehmer_e3b

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Re: Subway USB installation problem
« Reply #2 on: February 01, 2009, 10:30:15 AM »
Quote

Rebel-CD32 wrote:
Are you sure PsdStackloader is in Workbench:Prefs/Env-Archive/ ?


Nope. It is for sure some kind of hardware problem, as even the test programs for the SUBWAY couldn't find the board.

Michael
 

Offline mboehmer_e3b

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Re: Subway USB installation problem
« Reply #3 on: February 01, 2009, 11:17:53 AM »
Short update in this issue: bug found.

The clockport connector on Spiros mainboard is on the "right" side of connector P9B, but only 2x10 pins are soldered in, and not 2x11 as needed.

Which means as consequence that one GND pin and the +5V power pin are missing.

Michael
 

Offline mboehmer_e3b

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Re: Subway USB installation problem
« Reply #4 on: February 12, 2009, 09:28:03 AM »
Quote

As Michael stated the problem was the lack of 2 pins fom my miggy's clockport. Anyway, Michael kindly prepared a custom cable which has been received and everything works great now.


You're welcome.
It was a real strange problem with your setup, never seen (or even thought) of that before...

Anyway, it works, and this was the real aim :-)

Michael