Weekly update about CSPPC at DCE

[Acill]

Basicly the way I look at it is like this: We are a low on the DCE list of things to get done. They dont care at all about this issue. I bought a used Phase5 one (a slower one then I had before) to get me by. This has cost me $500 I should not have needed to spend. I wanted to at least be able to get used to using it again and be ready for Os4/MOS if it came out for us. Ron has done some great work for us, but Dellert at DCE is a joke. I just cant see how a company like that can stay in business.

[Acill]

Yeah well thats it then I am sure. They have started up on there old ways once more. I think its time for all of us to get something together for a lawer to take care of.

[Acill]

I got an email from Ron today and he still has not been able to reach anyone at DCE. The last update I got from him was that all the parts for those of us getting new cards made came in and they should be completed soon. That was over a month ago. I would think they should have been done if DCE even started them. Who knows what they are doing now.

[Acill]

To tell you the truth  I dont think we will ever see those new cards  Framiga. Thats why I traded my Powerbook for the used Phase5 one I am now using. It was a stupid trade on my part, but  I wanted to be ready for OS4 and I figured I would never see my card back from DCE again. If I do not hear anything back by the end of next month I am gooing to start a petition from users here that lost cards to them and then contact legal aid for action against DCE. Then have THOUSANDS of dollars worh of product that they stole as I can see it.

[Acill]

Nothing at all came back to me when I wrote him. I expect we will hear nothing all we have become used to these days. I have set a date of March first. After that I have talked to a lawer about what I can do. He told me if we all get together and tell the story, show this thread and the other as proof we have a good chance at winning a case against DCE. His services will not be to bad, and no fee will be charged if we loose.

[Acill]

The point is some of us bought NEW cards and they never worked at all. They were sent in for warrenty repairs and just kept. DCE said they would build new cards for those of us that had a warrenty claim and it would take four weeks. That was over 3 months ago now. My card alone had been at DCE for over two years now. When Ron went to DCE to help us out they found the cards all put away out of sight and basicly they had no clue as to where they all were. I paid $875 for my card when it was new. Thats just me. Think of all the others that should have working cards still under the warrenty period. Thats a lot of money DCE made and just kept. Its wrong and should not be allowed to get away with. If they do it, then why not others. Its companies like this that hurt the reputation of Amiga and I for one will not let someone take me as a sucker or be taken advantage of. So like I sad as of the first of March I start legal action against them.

[Acill]

Building a web page would be a great idea and was even mentioned before. The problem is DCE. They dont answer the phoen or take calls. They do not reply to emails or even snail mail requests. As far as I can see even Ron isnt getting any information back from them now. What would make you think they would be willing to even update a web page when they cant even take the time to reply to an email about the subject?!

[Acill]

Well I got word back from my lawer friend. He was all for the case and was going to do it for free if we didnt win and take 10% if we won. He ran into a problem and from here nothing can be done. Since the case would involve so many clients from so many countries its a legal nightmare he said. A Class action case would have to be filed in each country that someone is living in thats involved. This would cost thousands of dollars alone. I dont have that to spend on a $850 card myself.

The other solution is to get a lawer in Germany to sue on our behalf in a German court. This will be much more simple of a case and would not require anything filed in any other place but Germany! I dont know anyone in  Germany so I can so nothing other then ask for some gelp here. I know a few Germans are on this site. Any of you want to look into it?

[Acill]

I've contacted a few law firms in Germany and I am waiting for a reply. I would ask that a person in Germany do the same. It would be nice if they could print this thread and the other one out and take it to them. Most should look at it for free and decide if its a good case or not. I dont see how we could loose with all the proof. Maybe even Genesee will get in so they can make sure the production of the Pegasos isnt held up because of it?

[Acill]

got a reply from the German police. Here it is in german:

RE: Problem with a company there in Germany named DCE
Sehr geehrter Herr Rezendes ,

ihre E-Mail wurde an die Polizei in Oberhausen mit der Bitte um zügige Bearbeitung weitergeleitet.

Mit freundlichen Grüßen

Guido Karl

Internetportal der Polizei NRW
Innenministerium
Haroldstraße 5
40213 Düsseldorf

Telefon: 0211-871-3236
Fax:      0211-871-16-3236
E-Mail:  info@polizei.nrw.de

From the German I know it looks like they have forwarded my email to the Police in Oberhausen and asked them to follow up on it quicky. The subject I used is at the top too Framiga.

[Acill]

I got that email off a public web portal they have so its okay I am sure.

[Acill]

Good news! The case has been turned over to the public prosecuter in the town near DCE!! Here is the email I got back from them below. Please reply to them using this case number if you need to. MSG me and I will pass his email on to you.

Re: Company named DCE in Oberhausen

Dear Mr. Rezendes,

we have got your report, thank your for your informations. Please notice, that the file number of Krimalpolizei Oberhausen is 508Z00-001162-04/9. In case of eMails always notify this number.

We will check your report an give it to the public prosecutor office of Duisburg. I think, you will get new informations afterwards.

Yours sincerely

Manfred Vomschloss

criminal police
kk21
Friedensplatz 2-5
D-46045 Oberhausen

[Acill]

Palpatine wrote:
Hi,

I must say that I am very sorry that it all had to come to this. :-(

Cheers,
Ron

Hey Ron I just hope you are not mad at me, but I feel DCE has been just telling you want they think we all want to hear. I just want an end to it all.

[Acill]

Ron I am glad you were able to help some people. I just hope they took the time to thank you for all the hard work you did for them. I sure am, even if it still came to this.  It still sadens me that a company can get away with treating its customers in this way and be in business still at the same time.

[Acill]

Dont make this thread into an argument one. This is where we need to post any feedback from this case and also for others to get information from me so they can email the police. I am hoping this comes to a good ending soon. Maybe someone actually sedning the law after DCE for once will give them a much needed wake up call.