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Author Topic: CyberStorm sent to DCE for repair  (Read 78170 times)

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Offline Acill

Re: CyberStorm sent to DCE for repair
« Reply #29 from previous page: January 31, 2004, 01:07:25 AM »
So whats the deal with our cards? Will they be made or not? I have an old 200MHZ one that I ended up trading my beloved Powerbook for to at least have something ready for MOS/OS4! I'm out a $900 sysstem and would like my card. At least give us an update. At the start of all this we were told 4 weeks and the cards would be done. Now its been months!!
Proud Retired Navy Chief!

A4000T - CSPPC - Mediator
Powerbook G4 15", 17"
Powermac G5 2GHZ
AmigaOne X5000
Need Amiga recap or other services in the US? Visit my website at http://www.acill.com and take a look or on facebook at http://facebook.com/acillclassics
 

Offline Acill

Re: CyberStorm sent to DCE for repair
« Reply #30 on: February 03, 2004, 12:12:54 PM »
Well I would like to have something done, but it would just cost more mone and who knows if I would ever see a dime back from them.

I have basicly giving up on ever getting a new card. I have decided that it was ye another play by DCE to keep us all quiet for a time again and hope we all forget about it or something. When this all started Ron told us the cards would be started four weeks later, here we are MONTHS later and not a word about anything for quite some time. I mysel would like to maybe see them give us a nice G4 peg II board or something since I dont think hey even started out warrenty replacement CSPPC boards truthfully.
Proud Retired Navy Chief!

A4000T - CSPPC - Mediator
Powerbook G4 15", 17"
Powermac G5 2GHZ
AmigaOne X5000
Need Amiga recap or other services in the US? Visit my website at http://www.acill.com and take a look or on facebook at http://facebook.com/acillclassics
 

Offline Acill

Re: CyberStorm sent to DCE for repair
« Reply #31 on: February 10, 2004, 10:03:06 PM »
Wow! Now if only they would complete the run of the cards for our warrenty replacements I would be happy. I fear though I will never see mine again.

Ron, any news at all on this? How about you Framiga? Have you got any news?
Proud Retired Navy Chief!

A4000T - CSPPC - Mediator
Powerbook G4 15", 17"
Powermac G5 2GHZ
AmigaOne X5000
Need Amiga recap or other services in the US? Visit my website at http://www.acill.com and take a look or on facebook at http://facebook.com/acillclassics
 

Offline Acill

Re: CyberStorm sent to DCE for repair
« Reply #32 on: February 14, 2004, 11:26:40 PM »
Well like I've said in the other DCE thread. I dont expect to ever see my card again now. Thats why I traded my Macintosh Pismo for the Phase5 CSPPC I have now. At lease I have a working one, and this one was well taken care of too.
Proud Retired Navy Chief!

A4000T - CSPPC - Mediator
Powerbook G4 15", 17"
Powermac G5 2GHZ
AmigaOne X5000
Need Amiga recap or other services in the US? Visit my website at http://www.acill.com and take a look or on facebook at http://facebook.com/acillclassics
 

Offline Acill

Re: CyberStorm sent to DCE for repair
« Reply #33 on: March 08, 2004, 02:39:05 AM »
For all those interested here is the police contact page for the area DCE is in. I have sent them an email and gave them a link to this thread. I would ask you do the same.

 http://www.polizei.nrw.de/im/specials/kontakt.html or direct at this email I just found too info@polizei.nrw.de

Proud Retired Navy Chief!

A4000T - CSPPC - Mediator
Powerbook G4 15", 17"
Powermac G5 2GHZ
AmigaOne X5000
Need Amiga recap or other services in the US? Visit my website at http://www.acill.com and take a look or on facebook at http://facebook.com/acillclassics
 

Offline Acill

Re: CyberStorm sent to DCE for repair
« Reply #34 on: March 08, 2004, 12:38:43 PM »
If someone can send it in German too just in case they dont speak english well enough to feel like helping me it would be great!

Quote

Framiga wrote:
Hi Acill

OK :-)

i'll send them. . . .  NOW.

Ciao

PS- can you post here, the body and the object of the mail?



Dear sir. I and several others have had a problem with a company in Germany named DCE and there holding of our computer hardware cards. A few years ago many of us sent in these cards for repair and warrenty replacemts. DCE would get the cards and then never contact any of us back. They have had these cards for years and continue to accept other peoples cards and do the Same. These cards are priced as high as $800 US dollars each and they have several hundred of ours. Several months ago a kind person named Ron Van Herk had went to DCE and located all the cards in storage and nothing being done with them. DCE told him they would get to work and would build a new set to replace the warrenty ones. Nothing has been done still. We would like to file a report againts them and I need to know what I can do to resolve this matter. Here is a forum thread talking about all thats been happening. Its long, but you will see the exact story when you follow it.

http://www.amiga.org/forums/showthread.php?t=2633

Here is the contact information for DCE as well.

Fertigung von elektronischen Baugruppen........................................................................ fertigung@dce.de
Informationen zu den Amiga Produkten............................................................................. michael.steinicke@dcecom.de
Telefonische Anfragen zur Fertigung elektronischer Baugruppen................................. 0208-660673
Telefax...................................................................................................................................0208-630496

Postanschrift:.....DCE Computer Service GmbH  46145 Oberhausen - Kellenbergstr. 19a


Thank you for your help in this matter.

-Paul R. Rezendes
San Diego, CA.
United States
Proud Retired Navy Chief!

A4000T - CSPPC - Mediator
Powerbook G4 15", 17"
Powermac G5 2GHZ
AmigaOne X5000
Need Amiga recap or other services in the US? Visit my website at http://www.acill.com and take a look or on facebook at http://facebook.com/acillclassics
 

Offline Acill

Re: CyberStorm sent to DCE for repair
« Reply #35 on: May 27, 2004, 12:49:21 PM »
Well to open up this thing again, I just got an email from the german police asking me for some specific information the processecuter needs. I will be mailing off what I have and will let you know if I hear more.
Proud Retired Navy Chief!

A4000T - CSPPC - Mediator
Powerbook G4 15", 17"
Powermac G5 2GHZ
AmigaOne X5000
Need Amiga recap or other services in the US? Visit my website at http://www.acill.com and take a look or on facebook at http://facebook.com/acillclassics
 

Offline Acill

Re: CyberStorm sent to DCE for repair
« Reply #36 on: May 28, 2004, 12:51:15 PM »
All I am sending them is what I have. My original manual with me serial number sticker from the box and the prices printed out from www.softhut.com and the dates they asked for with printed emails. Thats it.

I respect BB and Genesi and since I dumped off my built up A3000 and only have one prototype system left I dont care about the classic hardware. I like the Pegasos. It works, is faster then my Amiga ever was and this DCE crap needs to end. I think BB and Genesi made a mistake using the factory at DCE to make the Pegasos, but thats the choice they made and its not my busines. No they have nothing to do with my decision. Igf you read back when I said I gave up you see that.
Proud Retired Navy Chief!

A4000T - CSPPC - Mediator
Powerbook G4 15", 17"
Powermac G5 2GHZ
AmigaOne X5000
Need Amiga recap or other services in the US? Visit my website at http://www.acill.com and take a look or on facebook at http://facebook.com/acillclassics