CyberStorm sent to DCE for repair

[Acill]

Good luck ever getting them back. I sent off two Cyberstorm MK III 060 boards and one CyberstormPPC to them about two years ago and never heard from them again. I used to get emails telling me they were about done and then nothing. I have since claimed them as a loss and dont expext to ever see them again. I havent even got a reply to about 40 emails in over a year.

[Acill]

I'd be prepared to give the company the benefit of the doubt if it were not for the fact people have been waiting for over 2 years to get them back, then no emails or contact to let the owners know whats happening.

I'm sure there are many more that no longer use the amiga because they lost the only CPU card they have too. I know of 5 other people from Phoenix alone that sent off there cards back when the AAUG was still active. I tried to put in a claim at one time and the post office said they could do nothing because of the time I waited. Of course back then I had contact with DCE telling me there was parts delays and it would take 90 days to repair. By then it was to late.

Lets try to do something. Lets make a list of all of us that got boards placed into the black hole at DCE and send it to the German police for investigation into fraud/theft? I heard at one time from a friend of mine in France that DCE just collected boards for parts and shipped out completed ones from others boards. Since there was no real action against DCE they just keept on doing it. Who knows if thats true or not.

[Acill]

Hey good to hear you are getting a list together for us!! Here is the info on my lost card. I only have the serial for one left. The others I reported as a loss and recieved a tax credit since I used the machines for work back then. This one was from my current A3000 that I kept for fun. I am using the spare MK III 060 in it now.

(Cyberstorm PPC+060 DC50113)  sent in on August 5th, 2001. I did get a confermation it was received as well.

[Acill]

@Framiga

No I have not heard backabout my CS PPC. Its not the MK III I am missing.I dont expect toever recover it.
Someonemade a remark near the end of this thread that I feel is EXACTLYwhat is happening or has happened to all our missing boards. "Hey a new board has come in. Were in luck a working SCSI chip. Lets desolder it and fix this board and sell it!!!!"

I fear all our boards are hacked up and will never be recovered.

[Acill]

We will wait 1 week again, and then, with the help of a german friend , we will contact the Oberhausenn Local Police.

Sounds like a good and fair idea to me.The only problem is this: What if those of us that remember our serial numbers, but since its been so long no longer have proof of the boards, and what if those boards are not found at all. We are still then out a lot of money and still no accelerator back.

[Acill]

Hi Paul,  
Ok, the good part is: you will get a brand new replacement board. The bad part is that it will take another four weeks or so before they will be
produced. But I guess another four weeks won't be too bad considering the
time it spent there...

Cheers,
Ron

Awsome news just email to me from Ron Van Herk over at Genesi!!! I sure hope this is true and I get a replacement CSPPC card sent to me!! Have any of you got word on your cards? I hear several were located. I'll keep you posted.

[Acill]

Like I said this is awsome new!! I'd saw it was an awsome idea to post this thread, and an even better one having Ron get this taken care of. Its a happy ending to a long sad story!

[Acill]

Hey all, I just wanted to post about some news I got the other day from Ron. I asked about the warrenty boards and the production has started. The bottom of the boards are done. They are just waiting for the few remaining parts to come in to complete the top side of the boards. With Luck we will have our new and working boards by Christmas. At least I hope so!!

[Acill]

Yea, well as I see it, since I've waited over two years to even get this far I might as well hope that I'll see a working CSPPC board home waiting for me when I get back in the US late next month. I just hope I will see it.

[Acill]

I sure have my hopes up on this one. I think we will have a good ending to this long story at last. Ron, if you would please let us know some more news about what the last part is? If its the 060 some of us may be willing to just pull off one from another card we have? I for one want it back as i sent it in. Complete and only needing a working PPC portion. Thanks for all your hard work and the news! I sure your sick of hearing from us so often!  :-P

[Acill]

Hey Ron, Its been quite some time since we have heard from you. Is there any news at all? I would think DCE could figure something out to get the 68060 socket by now. Its been ages!

[Acill]

Hmmm, what about contacting Amiga.fr to see what they use to repair these boards? They seem to be good at it as well. How about surface mounting the 060 like the PPC chips are?

[Acill]

Hmm those sockets look good to me as well, but if DCE says they are not correct and wont work, then I would guess they would know. Keep up the good work and let us know the results. And i dont want my NEW board sent to Amiga.fr, I just though asking them for source may help out.

[Acill]

Man this is taking forever! I am guessing by the fact DCE wants to change the design now that none have even been put together at all? Does this mean another few months of waiting!

On another note: I pilled the 68060 off my Mk III to get a look at the part. It sure looks like the last oe we found for you. I cant tell at all why it wouldnt work. The pins line up and the connection should be made fine. This isnt a IC chip or anything, its just a socket and that all.

[Acill]

I would say that is the place to get them. They are the exact spec needed as far as I can tell. If DCE calls them I am sure they will agree.

Oh and Ron did you get my email with the new address I will be moving to on Dec 1st?