It's not hard to hear your frustration in your reply. The Amiga was never really a package system, like Windows or OSX. It seems to me if you go with a package solution, you will be missing out on a great deal power and flexibility. One of Amiga's gratest strengths is user customization (that's why one size doesn't fit all).
It may not seem true to you right now, but, Amiga OS is the most transparent system that I've used. Compare it to Windows, Linux or OSX. Many books have been written to take the user as deep as he cares to go. Nothing is hidden. You simply need to scratch the surface a little deeper.
If a user has no docs or books, didn't someone digitize a tutorial? If not, find the books that came with 3.1. Rob Peck and Denny Atkin wrote good books, too, just to name a few.