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Author Topic: Official A1 repair centre in France  (Read 10173 times)

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Offline Seehund

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Re: Official A1 repair centre in France
« on: February 22, 2005, 01:33:15 AM »
Quote
... by buying hardware clearly labelled as "for developers only" ...


"A lie told often enough becomes accepted truth."

- Vladimir I. Lenin


No - I repeat NO - "AmigaOnes" except a very small number of the earliest "SE" boards have ever been sold as "developer boards" (much less "clearly labelled as 'for developers only'"!), and that was obviously in reference to developing software preceding the imminent release of AmigaOS4.

How the hell is one supposed to "develop" a piece of hardware once you've bought it, anyway? A piece of hardware that's allegedly passed extra certifications and testing for an extra level of consumer protection, at that.
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Offline Seehund

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Re: Official A1 repair centre in France
« Reply #1 on: February 22, 2005, 03:25:07 PM »
@Elwood:

[description of the Earlybird offer]

Yes, and?
To summarise: "The Earlybird offer = Buy an 'AmigaOne' now and get AOS4 for free when that's released. Until then you'll have to use Linux, and there might be firmware upgrades to do. If that doesn't suit you, then wait for the release of AOS4 so you can get a complete 'switch-on-and-go' system. But then the Earlybird offer will have expired, so then you'll have to pay for AOS4."

Perfectly normal. There are no disclaimers or even hints about the quality/performance of hardware or invalidated warranties. The hardware one buys is sold as an "AmigaOne", it's the exact same hardware as non-Earlybird customers will buy, and it's the same product you will be using AOS4 on once that's released "in a few more weeks" (link to the original announcement of the Earlybird offer).


BTW, the page you linked to has been edited and is now datestamped January 4, 2005, yet it is made to look like an old document speaking about the imminent ending of the Earlybird offer on "31 March 2004" (static source file for the PHP-produced page).
The last archived version of the original can be found here.

For example, one funny thing is that this:
Quote
The Power system is a high end AmigaOne configuration which we believe is likely to meet the requirements of the most demanding AmigaOne purchaser who wants to buy a switch-on-and go system.

has been changed to this:
Quote
The power-level systems offered by most dealers are AmigaOne configurations which are likely to meet the requirements of those purchaser (sic) who want to buy a top-end system from the outset.

I suppose that after their recent attempt to add "the motherboard is sold flawed and without warranties" to the definition of "not a switch-on-and-go system", it's no good to still be saying that it actually IS a "switch-on-and-go system". :)

A .htaccess file (set to deny public access to itself) seems to have been placed on Eyetech's server some time in 2004, preventing archiving of anything posted thereafter.
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Offline Seehund

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Re: Official A1 repair centre in France
« Reply #2 on: February 23, 2005, 01:18:49 PM »
@ikir:

Quote
Most of the users bought thier system knowing that something could be not 100% working.


That's how everyone buys anything, regardless of whether it's a vacuum cleaner, a car or a motherboard!

But that's why there usually are warranties to repair, exchange or refund in case of faults. Either that, or clear disclaimers that the product is or can be expected to be flawed and it's explicitly sold without a warranty (and then it's usually much cheaper too). This is legislated in any western civilisation at least, but most honest dealers don't need to be threatened with legal action to honour this. It's simply good business in the long run.

The problem here is that this product has been advertised and sold as normally functioning, without any added disclaimers, with warranty. On top of that it's said to be an even BETTER product with MORE consumer protection because it's sold using a trademark licence that has been "officially" alleged to depend on certifications and extensive testing. Actual events have proven over and over again that all this has been absolute spucatum tauri. You're not more "protected" now than if you printed your own sticker. In fact, you could be less protected, since you could put that sticker on a piece of hardware sold by someone who acknowledges his responsibilities.

Quote
Read the thread on AW.net Eyetech itslef discouraged soe users to buy an A1 system.


Do please note that he (I only see one such user) says nothing about having been told about suspected faults with the hardware, lack of warranties or anything like that. Bobsonsirjohnny was apparently advised to buy a cheap PC instead of an "AmigaOne" (which didn't even have AmigaOS4.0-DPR at the time), since the latter would not be a suitable computer to "get him through uni". He also says he doesn't want to apologise for anyone, and thinks there's been too much misinformation.

Since "read AW.net" seems to be the standard course of discussion here, I suggest you try not to ignore what Teron-owners like e.g. RedMelons, Oxygenet, Radfoo, Coder or takemehomegrandma have to say about the information they have (not) received prior to purchase, and what they think about the situation.

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As always i want to say that A1 is working great for me, usb is not a grea problem because in you reset the machine in about 8 seconds. for ide, i'm using a Sil card.


Good for you, and anybody else who's happy. Others might be likely to think that an $800 motherboard with e.g. the dysfunctional on-board IDE and USB you mention is not "working great". Those might even expect minimum legislated warranties (or "responsibilities for faults", or whatever it could be called wherever you all live) to be honoured. Then there's that expensive EXTRA consumer protection... Since Terons so far have been 60% more expensive when they're sold using an "Amiga" label, one might expect international limousine shipping for replacement of motherboards that have a slightly tinted colour, or something. :)

Quote
Ben Fudding? I've read comments about no Dma at all on A1 and much worse.


I have no idea what those comments that you've seen would have to do with Ben's embarrassing deflection in the form of pseudo-libel in the last paragraph of Framiga's quote, which is what I think Kronos is referring to. It seems like you're trying to deflect deflection! ;)

Fortunately (in this case) Ben Hermans no longer (?) represents Hyperion, despite the user description on AW.net and him referring to Hyperion as "we". IIRC, he's only providing legal advice to Hyperion these days.

Edit: fixed anti-profanity annoyance

Edited by Admin: Removed Profanity

Edit: removed any trace of both clear-text and incomprehensible profanity. ;)
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Offline Seehund

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Re: Official A1 repair centre in France
« Reply #3 on: February 24, 2005, 02:14:26 AM »
Framiga,

Quote
they (Eyetech) CAN'T economically face the expences for all the fixes, period . . . its not so difficult to understand!!!


However irrelevant to current or future customers, that's quite possible.

But then they should not have been granted a licence by AInc to sell hardware for use with AmigaOS, as all licensees would "have to develop and resource a full customer solution, with guarantees on product quality, delivery, and most important of all post sales support, with firm commitments to repair, replacement and turnaround". Also see the first link Itix posted above, where "fleecy" again reaffirms readers of the marvellous protection that a 60% price increase will give the consumer. If they can't even live up to what's required as a minimum by consumer laws (at least in the EU), one would have to question if they have any business selling anything at all, much less something that you pay extra for to get presumably (otherwise what's the point?) even better "protection".

As we have seen too damn many times by now, the licence requirement is utterly worthless to us AmigaOS users. It's even got negative worth, IMO.
It's been made apparent that Eyetech, who allegedly is just another licensee on equal terms with anybody else, never have had to live up to any of the licensing requirements as they were officially advertised. These contributors to inventing the compulsory licensing scheme in the first place naturally do not want more licensees, so neither do apparently AInc (provided AInc actually have a will or interest of their own in the matter).
Otherwise another dealer would be selling the same Terons cheaper now, especially considering that they could actually offer externally insured customer support.
Otherwise the "ARIANA" from AHT Europe (who recently announced their presence at CeBIT and AROS support) could have been called "Amiga 700", running AmigaOS4.

The thing that sucks the most IMO is that AmigaOS4 and "all future versions" have artificially been made dependent on and linked to all this fricking de-facto-monopoly pseudo-market let's-pretend-there's-still-Amiga-hardware bull-dung.

This is where I'm supposed to post the usual link for those who would like to see some changes. ;)
[color=0000FF]Maybe it\\\'s still possible to [/color]save AmigaOS [color=0000FF][/size][/color]  :rtfm:......