My AmigaOne Experience

[Seehund]

JurassicCamper wrote:

I completly disagree. Those of us who took up the early bird offer are testing this hardware, ...
 

No. You bought a piece of hardware, using the licensed "AmigaOne" trademark, from a licensed distributor.

That these Teron motherboards are sold under the "AmigaOne" trademark means, among other things, that:

- It has passed AInc's extra strict quality assurance tests.
- It has passed AInc's AmigaOS4 compatibility tests.
- The support level as well production and distribution capabilities meet the extra high standards set by AInc.

Right?

You all do remember that the "AmigaOne" name is a CERTIFICATION, meant to BENEFIT and PROTECT us as consumers, right? It's NOT a market restriction imposed on us and third party hardware, just to fund irrelevant former "hardware partners" and get some quick rent money from short-sighted trademark licensing for a thousand or two mobos on an artificially limited market... Right?

Heh.

(BTW, "Earlybird" suffix or not doesn't matter. That's just a recent Eyetech campaign offer to buy Terons preceding the AmigaOS4 release. It never was meant to tell the customer that the hardware was not up to snuff. I hope.)

[Seehund]

Hi Rassilon!

Thanks for your insightful contribution to the discussion.

Oh my, is my face red now, having posted about quality and support in a thread about... quality and support. As if that wasn't enough, I seem to have posted my reply to another obviously off-topic post about quality and support.

I'm so devastated that I can't even seem to remember what the point of your post was, and what it had to do with the topic and my post which you replied to.

Maybe that "former self" of mine would have been able to keep up with you. Anyway, nice of you to keep tabs of my former and current self, and even telling everyone what I really think. I had almost forgotten that everyone's supposed to have sympathies or antipathies for certain hardware and hardware shops and base their discussion on such feelings.

Thanks for watching out for amiga.org and keeping things on topic, Rassilon!

[Seehund]

JurassicCamper wrote:

Yeah Yeah Yeah how many time have i heard this.... Turn the record over mate its getting boring.
Nothing you say or the BGF's say are going to make me change my mind about my purchase. It works fine, I'm happy with it and I'm looking forward to OS4.

I have said nothing about your purchase, the Teron, or Blind Whatever Followers. Nobody's trying to change your mind. There's no conspiracy. You're happy with your motherboard, that's great isn't it? Who said that you shouldn't be?

You said that Eyetech's customers are actually testing the hardware. That's what I replied to.

I said that this can't be, as the Terons are already sold as "AmigaOnes", which supposedly should work as a certification that it's a tested and finished product and paying customers are not to be considered as testers or developers. The Terons are no longer "beta" or prototypes. There shouldn't be any need for testing when the product is already out on the market, and I don't think there is.

I think you read something into my reply which just isn't there. Nobody is attacking you or your hardware purchase.

[Seehund]

Rassilon wrote:

Don't get me wrong I perfectly agree that everyone is entitled to there own opinion, and to express it.

However there is a point when the opinion should not be made, ie the fiftieth time!

When someone sees something he doesn't agree with for the X:th time, he shouldn't be allowed to post a reply with a countering view, or be dismissed as a "troll" for doing so, just because he's said it X times?
Well, remember that such a rule would be applicable both ways...

The point of your post was to re-iterate... AGAIN! your view that AmigaOne's should be called Teron's.
---
The main angle of his post is to reiterate his view of the  A1/Teron name situation, ...

No.
If you want to reply to something, then please stop guessing what's written, just read it.

To spell it out again:

It's been suggested that "earlybird" customers should expect Eyetech to deliver the Terons with hardware problems, and that customers should know how to fix them.

JurassicCamper said that Eyetech's customers are testing the hardware.

This is what I replied to, and I stated that this is not true, or rather ought not be true.
Any hardware that is sold under the licensed "AmigaOne" trademark should be in perfect working order. Customers should be considered to be simply customers, not testers working for the distributor, with a certain minimum required competence in hardware troubleshooting or repairs.

The "Earlybird" offer just says that AmigaOS is not yet available for the Terons, so Eyetech recommends customers to have basic skills in the OS that it's delivered with: Linux. The hardware has supposedly passed that "AmigaOne certification".

It's not my fault that the "AmigaOne certification" has repeatedly proven to be absolutely worthless for consumer protection or for deducing anything about hardware qualities. I'll keep pointing that out when I see it, thankyouverymuch. That's proven facts, and as for my personal opinion I think I have tried to make that clear before...


I see that you apparently think that calling a Teron "Teron" is "trolling", and that you're even "enraged" by that? In that case I think you have an worryingly unhealthy attachment to something as insignificant as a licensed trademark.

With regard to QA - yes they have passed the strict procedures, but the updates that are referred to in this thread are a bios update and a new vversion of the supplied Linux. Nothing to do with QA of the mobo's et al., and therfore nothing to do with the topic of Seehunds post

First of all, my post was not solely and specifically aimed at the situation in this thread (I think Eyetech seems to have bent over backwards to help the guy).

The situation arose from a hardware fault that no "certified" boards should be shipped with: the firmware *PROM was locked, the essential firmware update could not be applied by normal flashing procedures. The hardware needed upgrading with a new physical *PROM chip. That has everything to do with QA.

[Seehund]

@Rassilon

Apparently you have already made up your mind about what my point is and what I'm really saying. I suppose asking you to read the actual text again won't help.

No, whether people would like to refer to a Teron as "Teron" or "AmigaOne" was not my point.

No, I have made no dig at Eyetech's QA procedures, and whatever the heck individual hardware distributors do or don't do was not my point.

To spell it out again:

...
Oh, heck. Why bother. Feel free to be enraged and pissed off.

[Seehund]

Wilse wrote:

Or are you seriously saying that you believe that because they were tested by Eyetech, then no further testing should take place?

No.

When it comes down to it, Eyetech did their best to help the guy, simple as that.

Yes.