Does anyone know if Jens is still around, alive and
well? The end of last december he sent mail asking for
my snail mail address so he could send me a replacement
chip for my "still under warantee" XSurf II. He said
he'd send it right after the first of the new year.
Since then I haven't heard a thing. No response to
multiple email's. I even sent mail on his web site,
no response. I dont understand why he'd ask for a purchase
invoice, offer to send the chip that went bad, ask for
my mailing address, then withdraw product support with
no explanation.
Bob Reising
