So I have 2 Trumpcard 500's and both say "This Device is not connected" when I boot off of version 1.3G of Trumpcard utilities. I've even tried 2.0? I think..or a later version. Same thing. The A500 has 2.04 ROMS. TC 500 is set to 1.2 kickstart, but changing to 1.3 didnt solve anything. Surely these two cant be bad? Very clean board inside also. Drive spins up and stays spinning.