two indeed had spoken and that he was getting his C=64x,
How can you possibly know that. Sorry coming quite late on this, if this is an agreement is still unsatisfied, the case is still pending, getting and got are two different premises. Your getting a million dollars, does not mean you got a million dollars.Until the this "Contract" has been satisfied by both parties no amount of oh its all better now by anyone changes the situation. CUSA are legally obliged to explain to the customer where and when delivery will occur or provide a refund if this is not satisfactory. Post haste.
You can speculate or try to muddy the water but until either one or the other is satisfied, CUSA is liable.