I figured out what was missing from the game store: They have no computers set up, not even a console. The atmosphere is very stale.
Having computer set up with games on it lets you try the less marketed games and be pleasantly surprised. In Amiga days the clerk didn't mind installing a game on one of the systems so you could try it.
This is terrible customer relations and I'm surprised they sell anything other than heavily marketed games. Is this is a general trend in society where you get a minimum wage teenager to look after stores? Minimize cost and maximize profit margins. Look at the millions of sales they make, but the stink they kick up over piracy. Well if they didn't have multi-million dollar salaries I'd feel sorry for them.