Welcome, Guest. Please login or register.

Author Topic: Wheres the bottleneck genesi? MAI?  (Read 3785 times)

Description:

0 Members and 1 Guest are viewing this topic.

Offline T_Bone

  • Hero Member
  • *****
  • Join Date: Jun 2002
  • Posts: 5124
    • Show all replies
    • http://www.amiga.org/userinfo.php?uid=1961
Re: Wheres the bottleneck genesi? MAI?
« on: January 27, 2003, 10:18:46 PM »
> Wheres the bottleneck genesi? MAI?

DCE? =0 (dives under desk trying to escape tomatoes)
this space for rent
 

Offline T_Bone

  • Hero Member
  • *****
  • Join Date: Jun 2002
  • Posts: 5124
    • Show all replies
    • http://www.amiga.org/userinfo.php?uid=1961
Re: Wheres the bottleneck genesi? MAI?
« Reply #1 on: January 28, 2003, 12:44:03 AM »
Quote

Rob wrote:
Perhaps MAI don't treat customers who make derogatory comments about
them as their highest priority.


Ahh, so they behave like the typical Amiga related business too?

"Well Mr. Parker, we would have shipped your T-shirt, but we noticed you signed Seehund's petition."
:-P

Pointing out a bug in a piece of hardware isn't "derogatory,  " we're not talking about people, we're talking about electronics. I doubt someone in the business of electronics (any business really) considers the QA process as "derogatory."

They're just machines people.
this space for rent
 

Offline T_Bone

  • Hero Member
  • *****
  • Join Date: Jun 2002
  • Posts: 5124
    • Show all replies
    • http://www.amiga.org/userinfo.php?uid=1961
Re: Wheres the bottleneck genesi? MAI?
« Reply #2 on: January 28, 2003, 08:25:08 AM »
Quote

Argo wrote:
Even when the person pointing out the bug says "With out my fix you are nothing!" and says this not just to you but to the world.


Yes, even then, that's the concept of the "VAR" (Value Added Reseller)
:-D

The VAR, even while seemingly "derogatory" towards a product, actually sells and supports that very same product, in a symbiotic relationship that's actually beneficial to the manufacturer, the consumer, and the VAR alike.

The Manufacturer depends on the VAR as both a reseller pushing it's product sales, and as QA testing it's products, and also as technicians in assisting the Manufacturer in fixing problems that may arise in the process. This is a CRUCIAL part of the feedback loop that you simply do not have without a VAR between you, the consumer, and the Manufacturer.

The benefits and the quality you recieve through a VAR are synergistic for all three parties involved, make no mistake, MAI is thankfull for the VAR component, no matter how some percieve it. (as should you be, as they are being critical of a product they are trying to sell to you!)


:-D

This is what a good VAR is supposed to do for you! A VAR who overlooks flaws in a product he resells is worthless, and of no value to you.
this space for rent