I don't have the money for either one, so this is as unbiased as it gets…I guess. ;-)
I was wondering who it is that is at fault, then I realized that the issue is somewhat different than is being presented by anyone here. Now I find myself wondering how difficult it must be to run a business—while protecting corporate secrets—in a community that absolutely demands that you air your laundry.
How did we get this way? People try to help us and instead of letting them help we storm the Bastille. Maybe we need to stop blaming BBRV, Bill, Alan, Ben, Fleecy, Ray, Gary, or whomever else, and take a good, long look in the mirror.