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Author Topic: Cheapest Broadband in UK?  (Read 6636 times)

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Offline Lando

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Re: Cheapest Broadband in UK?
« on: August 09, 2004, 06:10:15 AM »
Quote

The_Editor wrote:
If I could get Blue Yonder here in Peterborough I'd go for it.


I hate t say it but BT Is now offering a 1meg line for £29 which is what a half meg line was costing.


My brother worked as telephone support for BT broadband for 6 months.  He says to avoid them like the plague.  

Given my experiences with BT I'd say the same - I had my phone service limited to incoming calls only for a week because I hadn't paid a bill which hadn't even arrived yet.  Finally the bill arrived in the post, I paid it the same day, and had the use of my phone again for a whole day before the phone line developed a fault.  I reported it on the 27th July and here I am, 14 days later, still waiting for the engineer to come out and fix it.  

In the meantime they've sent me another bill and a red letter, threatening to "limit my service" if I don't pay right away.  At the moment, I can't make any calls and I can't receive any calls because as soon as I pick up the receiver I just hear a wall of static.  Can my phone service really be limited more than "completely unusable"? I'm intrigued to find out.

Anyway, I went a bit OT there but as for broadband in the UK I am very happy with Zen.  They aren't the cheapest (I pay £39 for a 1mBit line or they do a 256kBit line for £19.99 and 512kBit for £27.99.) but they have very good customer service and tech support and I have not had a single problem in over a year.