I don't mean to rant any amiga resellers, there are only a few around and they have an important role in our community, however I'm just sharing my personal experience with Vesalia.
I've ordered a product from Vesalia (ACA-1231) and it didn't work with my setup. Naturally I sent e-mails asking for help in a polite manner just asking their advice. Since they didn't answer me I've forward the same e-mail a couple times stating I really could use their technical support.
That was like a month ago, they never answer me back.
It was a problem with the mobo revision that I sorted out. But If the product was defect I was really in a lot of trouble to get any help.
I'm glad their business is so good they can simply ignore customers. For me, personally, I won't risk buying from them again. :\