NTL suck anyway.
Only ever had a bit of trouble due to a faulty modem. I've had a cable modem for 3 years.
They offer a very poor service
Thats only since they moved the helpdesk to one call centre in swansea. Saying that they spend most of their time answering calls from people who realy should just put the PC back in the box and send it to PCWorld.
they have a 1GB download cap
But it is not enforced. ntl: home is split into six companies (regions). I can't speak for other regions but its not enforced in NE.
I strongly recommend Telewest's Blueyonder service for anyone living in cable areas in the UK.
Same stuff different name... beside ntl: and telewest are soon to merge. That will please you :-P