@Meerschaum
First of all, as you are very well aware this has nothing to do with Amiga Inc.
Second, support by Eyetech has been extremely good for those A1 owners I know, offcourse there will be some misunderstandings once in a while, that happens
But why on earth is Staticman trying to install a board on his own when he obviously doesnt have a clue about how to do it, this sounds like a stunt even my mom couldn't have done any better!!
You complain about Eyetech sending the rom and the tool for people to "fix their own hardware".
I believe that would actually be considered as good service by other persons than you.
I would be happy that I didn't need to return the board to have the ROM installed

And please keep in mind that a new ROM upgrade doesn't equal faulty hardware!!.
Finally if Staticman still has his board and wants to sell it, I'm interested :-D