Welcome, Guest. Please login or register.

Author Topic: CyberStorm sent to DCE for repair  (Read 78143 times)

Description:

0 Members and 1 Guest are viewing this topic.

Offline Troels_E

  • Full Member
  • ***
  • Join Date: Feb 2002
  • Posts: 232
    • Show all replies
    • http://www.amigabounty.net
Re: CyberStorm sent to DCE for repair
« on: June 29, 2003, 10:56:20 PM »
@ Ronky and Dragster

You did not get your boards back yet???

Mr. Dellert told me a long time ago that he had returned them to you (you remember I contacted him for you, right?).

Anyway Dellert/DCE is not to be trusted ( I have NEVER been lied to by a company like he did it), sad that Genesi have to do business with a company like that and that anyone who buys Genesi products then indirectly supports DCE.

Simplest soloution would probably be to contact the local German police.
The bounty site for AmigaOS4 www.amigabounty.net
 

Offline Troels_E

  • Full Member
  • ***
  • Join Date: Feb 2002
  • Posts: 232
    • Show all replies
    • http://www.amigabounty.net
Re: CyberStorm sent to DCE for repair
« Reply #1 on: June 29, 2003, 11:46:07 PM »
I know Genesi is trying to help out and I'm sure people appreciate it.

They have an interest in DCE getting a better reputation as they are business partners.

Talking about police being last option:
Seems to me DCE have gotten a LOT of chances to resolve problems and/or return peoples cards during the year(s).  

This has only resulted in unanswered calls and emails, endless lies from Dellert, and a few cards returned to their respective owners.

IMHO they should be reported to the local authorities, but I guess the problem is almost solved (by the time that has passed) as everybody have "accepted" (given up!) not to get their card back?
The bounty site for AmigaOS4 www.amigabounty.net
 

Offline Troels_E

  • Full Member
  • ***
  • Join Date: Feb 2002
  • Posts: 232
    • Show all replies
    • http://www.amigabounty.net
Re: CyberStorm sent to DCE for repair
« Reply #2 on: June 30, 2003, 01:30:15 AM »
By holding back YOUR property DCE are breaking national rules, I can't see why a lawsuit would be needed (atleast not initially)?

Doesn't DCE admit they have your boards, don't you have a reciept from when you send them?

That BB/RV is your last chance is NOT correct, but it might be the easy option :-)
The bounty site for AmigaOS4 www.amigabounty.net
 

Offline Troels_E

  • Full Member
  • ***
  • Join Date: Feb 2002
  • Posts: 232
    • Show all replies
    • http://www.amigabounty.net
Re: CyberStorm sent to DCE for repair
« Reply #3 on: June 30, 2003, 11:58:54 PM »
@ Ronky

When I talked to DCE on behalf of you and Dragster they where very friendly the first time I called.

They promised me to call me back in 2 days but never did, I called them again and he excused very politely, then never called back.

I then called 3rd time and then he checked up on the status of the boards (or pretended to do so). Saying it was because of lack of components they where not repaired.

I told him to return the boards to you (repaired or not) or to send them to this French guy (cant remember his name).

I was then told he had recieved a letter from you (or Dragster, can't remember) with the adress of the French guy and that he would send your cards there or return them!

Seems he never did anything...but lying!
The bounty site for AmigaOS4 www.amigabounty.net
 

Offline Troels_E

  • Full Member
  • ***
  • Join Date: Feb 2002
  • Posts: 232
    • Show all replies
    • http://www.amigabounty.net
Re: CyberStorm sent to DCE for repair
« Reply #4 on: December 01, 2003, 10:15:28 PM »
"but he is our ONLY hope on getting our cards repaired/back, so please don't make him quit helping us altogether."

I agree that Ron is peoples best chance to get the card(s) back but he's not the only hope.

I really really wonder what makes Mr. Dellert behave the way he does.
Anyway, I would have reported his actions to the local police if I have had a card there for such a long time.

You guys are WAY to patient with a LIAR (makes a lot of things up when you contact him) like Mr. Dellert, surely there must be somewhere to complain in either germany or your own country (especially within EU)?
The bounty site for AmigaOS4 www.amigabounty.net