motorollin wrote:
Why should Pipex's servers care about the file extension? Why would this make a difference to whether or not the file is "supported"? What does "supported" even mean in this context? Is their server running on some OS which doesn't allow files with a .adf or .dms extension, or a web server which will not recognise these files? :roll:
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moto
It's most likely the web server itself does not have any MIME types set up for those file extensions.
http://developer.mozilla.org/en/docs/Properly_Configuring_Server_MIME_Typeshttp://www.boutell.com/newfaq/definitions/mimetype.htmlhttp://www.iana.org/assignments/media-types/index.htmlProbably, the hosting company is using some cookie-cutter premade definition file to handle most common filetypes.
The people that the original poster dealt with were most likely the first level of tech support, barely-trained people following scripts to get an answer for a customer.
Adding support for the other filetypes, say, to make them like a ZIP file for downloading properly. You probably don't need to know this amount of detail:
http://www.iana.org/assignments/media-types/application/zipMost likely, someone can look in their htaccess file and do a copy/paste of an existing line (like ZIP or some other binary/raw (i.e. non-text) file) and just add the extensions needed.
Good luck actually getting access TO someone who can do that. And most hosting companies run like 500 websites from one physical server and are too afraid to make any changes for a single site. Adding a MIME type just for you might somehow affect 499 other customers on that same machine, for instance. It most likely won't, but it's always safer to tell the customer "sorry we don't support this" than actually risking something, know what I mean?
Anyway, I hope that answers your question moto.
