Those terms are so last decade, you should say swipe, pinch and unpinch....
I've often felt the same towards the tech support monkeys at various places I've worked.... "You can't code, this makes you no better than the users you despise so much. Now shut the feck up Mr Point'n'Click admin!"
Don't get me started on those "programmers" who are scared of curly braces......
/rant
