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Author Topic: How to deal with eBay and spiteful buyers?  (Read 8318 times)

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Offline dannyp1

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Re: How to deal with eBay and spiteful buyers?
« on: December 04, 2008, 01:29:32 PM »
A lot of people seem to be missing the fact that the free shipping on ebay is just a ploy for EBay to make more money themselves on the same item.  Nothing is truly shipped for free.  The cost of shipping is just included in the amount charged for the item, which raises it's listing value and selling value.  EBay makes more money for higher listing fees and higher sold item price.  The end result is the seller making less money on the same item.

This is the same reason they limited the amount you can charge for CD's, records, and books.  It's not to protect the buyer as they claim, just a way for them to make more money on listing fees and selling fees.

Dan :madashell:
 

Offline dannyp1

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Re: How to deal with eBay and spiteful buyers?
« Reply #1 on: December 04, 2008, 03:36:34 PM »
I'm sorry, but I don't agree with that at all.  If I bid and buy an item for $10 with a shipping fee of $4 I am saying that the item is worth $14 to me.  It isn't suddenly worth only $12 when I receive it and see that the postage was only $2.  I knew the total price upfront when I was bidding.

If I listed a PIV board for $10 buy-it-now with a shipping & handling fee of $125 I would sell all that I had and many more.  That is a bargain at a total price of $135.  But alexh is going to buy it, and then when he gets it in the mail and sees that it only cost $15 dollars to ship be mad.  And then want a refund for the difference?  I do believe that alexh would probably be the only upset person with everyone else happy that they got a good deal.  The only real loser would be EBay who would only get large payments on 2 of their 3 charges.

Dan
 

Offline dannyp1

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Re: How to deal with eBay and spiteful buyers?
« Reply #2 on: December 04, 2008, 04:00:00 PM »
And that is exactly the type of person being talked about that started this whole thread.  If somebody gets a good item that was well described for a good total price, they should have no complaint.

If you look hard enough, you can always find something wrong with any and everything.

If I sold 100 PIV boards like stated above, alexh would be the only one complaining.

That's kind of like the one person out of 100 that is messing up ReDrum's profit margin.
 

Offline dannyp1

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Re: How to deal with eBay and spiteful buyers?
« Reply #3 on: December 04, 2008, 04:31:15 PM »
If people think that ReDrum is getting rich selling this stuff then you are sadly mistaken.  It is a labor of love for him with a very small profit margin.  He sold some items recently for what on the outside looked like very large amounts.  I was one of the very few with inside info on how and where he acquired this equipment and I would like to state that it wasn't given to him!  He paid huge bucks to get it!  And that's not even factoring in that he had to travel clear across the country to pick it up and then return home(when gas was still $4 a gallon).  He is going to have to sell a very large amount of equipment before he even gets to the break-even point.  It is being very small and ignorant to even suggest that he doesn't need to watch the bottom line and worry about shipping supplies and other expenses.

The story I like to tell is the one where I had a buyer complain a couple of years ago that I charged $4.50 for shipping and handling for a record album.  He thought it was too high because postage was only $2.50.  I explained to him that on top of the $2.50 I paid $1 for the new LP shipper, and the other dollar of the price went for paper, tape, travel expense, and ink.  He wrote back and told me that I was being very petty thinking I had to charge for ink.  I told him I agreed with him that I thought charging for ink was being petty,  up until the time once every 4 to 6 weeks that I had to pay $52 for a pair of ink cartridges.  At that moment it didn't seem petty at all.
 

Offline dannyp1

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Re: How to deal with eBay and spiteful buyers?
« Reply #4 on: December 05, 2008, 02:33:41 AM »
I think one thing we are overlooking is the misleading definitions of what the number ratings mean.  If you read the definitions if someone were to give all 4's it is a great transaction.  After reading the definitions of what a 4 rating is, I don't see any way that EBay should be penalizing sellers for receiving them.  Even all 3's indicate a normal, average transaction, which is what most transactions are.