Well, at least in this case - was just operator error. If he had called or wrote Amigakit, I'm sure they would have gotten to the bottom of it right away.
I think many of us write to a forum first though because we expect/assume a quicker response than we'd get from a dealer. Funny how that works and when you think about it, many dealers reputations precede them. Not simply talking about computer vendors or AmigaKit at all - but just about *ANY* industry lately. It's not uncommon that users have more experience with products than often times the folks that work for a dealer or manufacturer even has. Strange but true.
