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Author Topic: Visit to to the Game Store  (Read 2764 times)

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Offline save2600

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Re: Visit to to the Game Store
« on: March 19, 2010, 02:28:57 PM »
Quote from: Fanscale;548412
This is terrible customer relations and I'm surprised they sell anything other than heavily marketed games. Is this is a general trend in society where you get a minimum wage teenager to look after stores? Minimize cost and maximize profit margins. Look at the millions of sales they make, but the stink they kick up over piracy. Well if they didn't have multi-million dollar salaries I'd feel sorry for them.


Yes, what you observed is the norm today: customer no-service. I agree with Koshman that the climate has changed, but not for the better. Yes, you can do your own "research", but it's not the same. Getting knowledgeable, professional, warm and friendly help in store is a thing of the past. The fact of the matter is that retail today is a very hostile and sterile environment and I'm afraid that's somewhat out of necessity. 70's-80's, kids were not the shits that they are today. We respected other peoples things, especially expensive technology. Today, you have to worry about theft, damage and wankers with no life hogging a kiosk or computer all day while their parent shops at stores nearby. I've worked retail nearly my entire life and am happy to report I got out in the nick of time. Mid 2000's at Sears, I was acting just as much as a security guard as I was a salesman. Bottom line: these times suck and for many, many, many reasons.
 

Offline save2600

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Re: Visit to to the Game Store
« Reply #1 on: March 19, 2010, 03:12:09 PM »
Quote from: Daedalus;548483
Shame really, but that's capitalism for you...

'Irresponsible' capitalism. There's a big difference. Without capitalism, there wouldn't be the innovation and diversity in products and quality throughout that we once had. But yes, politics and greed are in full swing during these mediocre consumerism times. These days, companies want to make money hand over fist for doing nothing or next to nothing. Crummy attitude to have about business and your customers - but there it is.

And Hell_Labs - yes indeed, but so has the decline of decency with each generation  ;)   I stand by my words. Yes, kids are kids and always have been - but they are MUCH worse today than ever, for our time. It's a fact. The word 'entitlement' barely scratches the surface here and relates directly to what were talking about in this thread. I see it everywhere, but especially in what used to be customer-centric service industries. Gimme, gimme, gimme - with no thought of reciprocating on an adult/professional level.
« Last Edit: March 19, 2010, 03:19:28 PM by save2600 »