What slayer said about un-installing is VERY important to these cards. When playing around installing and overwriting previous drivers, you must be sure to choose UN-INSTALL first. Reset the computer and re-install Picasso96 (latest is 2.xx). Other than that, clean the edge connectors with contact cleaner or rubbing alcohol if you haven't already done so. Did the seller claim the card worked with no problems or was it an "un-tested" ePay special? lol