Review of AmigaOS 4.1.1 / Interview with Simon Archer

[Hans_]

He is really negative in that interview. I was expecting to read about a guy enthusiastic with his work on OS4.x and talking good things about OS4.x future.
He even seems rude at times. Well Hyperion is lucky not to have him as P.R.

I can understand where he's coming from though. If you put a huge amount of effort into something, and no matter what you do, elements of the community that it's for rip it to shreds for no good reason, you'd find it hard to remain enthusiastic, nice and polite too. He was right when he said that some people here need to grow up. The constant bitching, moaning and mud slinging is unnecessary and tiring, particularly if you're one of the developers.

Some say that OS4 devs just need to accept that they are targets; but no, they didn't sign up for that. Being a customer (or potential customer) never justifies treating someone like dirt and you shouldn't expect someone to just sit there and take it.

So while his responses may not be pretty, I'm glad that someone was blunt enough to say what others are thinking.

Hans

[Hans_]

"But, Mr. Salesman! I don't want to buy a Porsche! Just give me a nice car I can afford and maintain!"

"Honestly? Grow up!, it's like a nursery school in these car lots most days."


"But, Mr. McEwen! I don't want an AmigaDE! I want to see an upgrade to a system that I loved!"

"Honestly? Grow up!, it's like a nursery school in the community most days."


"But, Mr. Hyperion! I don't want an expensive computer with stuff I can't makes sense out of! I want something I can afford and use!"

"Honestly? Grow up!, it's like a nursery school in those forums most days."


Now THAT'S what I call "customer service!"


The Amiga curse strikes again.

Firstly, this is an interview of an individual developer, not an official Hyperion statement or anything that qualifies as customer service. Secondly, none of the statements that you are making come close to what triggered the blunt statements in the interview, so your comparisons are meaningless. This goes far beyond people saying that they're not interested in what's on offer.

There may be more diplomatic ways to say "grow up," but in this case, at least bluntness has people's attention. I don't feel offended in the slightest because those statements aren't directed at me. If you're not one of the people who need to grow up, then there's no need for you to be offended either.

Hans