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Author Topic: Ebay issue, need advice/opinion.  (Read 3786 times)

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Offline Fester

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Re: Ebay issue, need advice/opinion.
« on: September 20, 2007, 08:16:19 PM »
They should have contacted you BEFORE bringing the camera to the repair shop. Verify their claim with the repair shop. I honestly don't think you're at fault.

Nevertheless, you could give them their money back including shipping and tell them you're sorry that the product was damaged. I'm the nervous type about these sort of things. I loose sleep over things like that.

You make no money although I assume you got enjoyment out of the camera...but you get the satisfaction of going above and beyond for your customer and perhaps they will appreciate that enough to give you a positive mark on eBay.

Sorry if this sounds corny. This sort of thing happens sometimes.

Alternatively, if you give them 114.00, you still get to keep some of the proceeds and they might be quite happy with this compromise too.

Fester