I've never had any problems with their products. When there has been questions about something, they have answered. That can't be said with many Amiga-companies.
Also i have never had any problems. Mediator is a beatifull board, E/Box (power tower) is very good, and the other Elbox products rocks.
Have you ever lost data caused by this "Elbox super trojans"?
I never. All my friends (other mediator users) never had.
I'll continue to support Elbox, and mainly Mediator boards.