Yep, you need sp1...
Also in the bios, make sure you enable, and with `legacy support`...
i read somewhere that some manufactures selling computers that are `usb2 compatible` but in fact they are just usb1 speeds
(also some computers come with usb2 and usb1 ports, make sure your using the correct one)
i would also pop over to the MoBo manufacturer to download the latest drivers for the device.