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Author Topic: 1&1 FORCED me to buy their product!  (Read 2004 times)

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Offline blobrana

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Re: 1&1 FORCED me to buy their product!
« on: June 27, 2006, 01:14:34 AM »
Hum,
1&1 is out of order
Give BBC watchdog a phone.



Offline blobrana

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Re: 1&1 FORCED me to buy their product!
« Reply #1 on: June 27, 2006, 08:44:20 PM »
Hum,
it sounds like bad customer service to me.

A pleasant reminder letter should have been sent first,
(that, if ignored, would have been followed up by a stronger termed correspondence).

For example, in the UK, the electricity suppliers cannot send out a strongly worded RED coloured bill, when asking for payment.   Only afterwards, if you ignore that, can they resort to mild threats.