I won a VTR on ebay for my Video Toaster system two years ago and when it arrived it was totally damaged and unusable. The guy boxed it up with no padding or bubble wrap. UPS must have dropped it off the truck face first as the entire face was cracked and buttons and switches were snapped right off.
I had to go through ebays legal system and after about 5 months of fighting with the seller he finally gave my money back.
