Sounds like a simple misunderstanding. However.....
vmc_de wrote:
btw, as i and odin said, the money transfer by IBAN code
within the EU is at the same charge value as a transfer
inside your own country, that's european law.
That's not true. The Bank of England charges UK banks to make transfers to ANY country, even banks within the EU. That means in the UK we still have to pay a surcharge on international bank transfers, even to EU countries.
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moto