Need MakeCD Registration Replaced - Can't contact Authors

[doctorj]

I have been trying to contact the authors of MakeCD since Dec. 13 (almost 2 months now).

I recently bought out a friend of mine's Amiga equipment (all of it).
Included was an original copy of MakeCD. The diskette has a HiSoft
printed label that says:
Master Disk
MakeCD Ver 3.2
DAO Edition
Amiga 680x0 (checked)
Disk 1 of 1

On the hard drive of the Amiga the installed (and registered) version
of MakeCD is V3.2c. The About menu says:
V3.2c (31.8.99)
#xxxxxxxxxx registered for <--(license number xxx'd out)
private user with disc-at-once

David xxxxxxx
xxxx W. xxx N.
Exxxxxxxxxtown
USA <---- old address (xxx'd out for privacy)

The registration number itself has been lost over time. What can I do at this point to get a replacement/re-generation of the registration number?

I am still in contact with David, and I am sure that he would provide any assistance necessary.

Thank you,

Jeffrey W. Davis

----
I sent this email to .

David from HiSoft is the only one to respond.  He said there is really nothing he can do since distribution of the registration numbers was done strictly by the authors.

I have gotten no response from Angela or Patrick.

This is a very expensive piece of software, and the DAO license was not cheap.  I have sent a half-dozen emails to Patrick and Angela with zero response.

I have the original disk from HiSoft.  The registration number can be sent directly to the original purchaser if it is a problem sending it to me.

I have a registered copy of 3.2c on the hard drive.

I would like to update the software to the latest 3.2d beta 11 so I can successfully use a LiteOn IDE drive with it since the SCSI drive failed.

I need help.

I'm not asking for cracked codes.  I want the legitimate registration number that was purchased.

I would think that the authors had disappeared, but since December, the software has been upgraded from 3.2d beta 10 to beta 11.

Who is updating it, and how do I get an email reply from this person?

-Jeff

[doctorj]

If it were only that easy.  The registration number is not printed on the disk.

I contacted HiSoft, and the registration number was on a piece of paper.

I am not looking to start some sort of war, but I find it highly HIGHLY offensive that I am likened to some "jerk on ICQ" when I make the request that a registration code is resent to the original software purchaser.

This package is one of *THE MOST EXPENSIVE* on the Amiga.  I find it unreasonable to expect to have to re-purchase it because a piece of paper was lost.

Did I buy rights to use the software?  Or the piece of paper itself?

If you don't know... the original software came with a temporary registration code.  The final registration code was provided by sending in a registration card to the author.

Without the registration code I cannot even move the software to a different partition or upgrade it.  The drive that it used to work with failed.  An upgrade will allow it to work with the replacement drive.

-Jeff

[doctorj]

I never asked for anything free.  I never asked for stolen codes.  In fact the only thing I am asking for is a way to contact the authors so I can talk about possible replacement options for the registration code.

My friend has searched for the code.  He was in the process of moving and things do just get lost in the shuffle.  I did confirm with David from HiSoft that for a purchase of that time the registration would be on paper and not printed on the disk or in a file.

Due to the registration process, the authors should have all of his information on file and be able to clearly establish that yes, in fact he is a registered and paid user of the software.

I am doing the legwork to get the registration code replaced.  Yes, I do have a motive, since I purchased all of his equipment, that software package comes with it.

In fact, I am strictly doing the legwork.  If necessary, they can deal directly with David on replacing the code.  I will provide him with the direction on how.

But I do like the car example.  If your car key breaks, you do not buy a new car.  You go to the dealer and buy a replacement key.  I'm just having trouble contacting the dealer.

I have nothing to hide.  I am not a thief nor a criminal.  And I would appreciate it if you would lighten up on the attacks and blind speculation.  I have been a member of the Amiga community since 1986.  I hate to see that companies have actually quit producing for Amiga due to it's "nasty" users.  But I am sure getting that feeling myself when I just ask for help contacting authors and feel like I'm thrown to the wolves.

If it is absolutely necessary, I *may* re-buy the software.  But I am not going to start out with that option.  I will seriously have to think about that too.  The cost of a new key is 66.53EUR or $79.54US.  That's a stiff penalty for loosing a scrap of paper.  Not to mention that more than $150 was paid for the original DAO version.

-Jeff

[doctorj]

I got that Golem.  I subscribed to the mailing lists last night.  I will send out a post this evening.

Thanks,
Jeff

[doctorj]

I was able to contact Patrick Ohly through the MakeCD mailing lists.

The issue has been resolved and the key replaced.

Thank you Golem for your suggestion.

-Jeff