Part of the difference between a profitable company and an unprofitable one is simply making yourself available to your key people and your customers.
No customer service equals no sales.
Neither Amiga Inc. or Hyperion answers their emails. Commodore always did. Whatever else they did. They did that. That is why they had sales of over 1 billion dollars a year.
I have been trying to license the os for almost 10 years. I had a signed letter of intent when escom germany took over. They never answered me either.
Why should we care about a company that doesn't care about their customers?
Read my posts. You will see what I intend to do about it.