Hi,
I noticed your post and on behalf of the company I have been instructed to offer you both an apology and assistance in this matter.
Please send an email outlining your complaint :rtfm: including type of resolution you believe would best suit the situation email to: sales at consolesandgadgets co uk
don't hesitate to contact me if u require further aid or to thank me when your problem is resolved. I don't work directly for the company so all I could do was act as messenger.
Regards,
Thomas
