On the brink of losing a pivotal account to an ascending rival, Microsoft last March dispatched CEO Steve Ballmer to the rescue.
The German city of Munich was balking at a $36.6 million proposal from Microsoft to upgrade 14,000 desktop PCs to the latest versions of Windows and Office. Instead, Munich -- Germany's third-largest city and a technology hub for Central Europe -- was leaning toward a switch to Linux, the upstart computer operating system whose open-source code is continually improved by volunteer programmers worldwide.
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http://www.usatoday.com/usatonline/20030714/5320229s.htm
