Attmpts to talk with them by phone and by Email, have failed, with them refusing to accept that I have not changed the name of the Phone line holder...
my mate steven had a bill for just over a £1000 once. He got the telephone bill and some of the calls were listed as calling his own number from the same phone and others were complete crap he never paid and complained and it went down to £100 he let them cut his phone line off and went to ntl instead.I had bt surftime internet for off peak use only, but they cut me off without telling me i think it was because i put the computer on autoreconect but i got no letter of warning or email although that hardly ever worked . I paid what i owed cancelled it and went to ntl and got 128k broadband for less money with no restrictions its now 150k and £17.99 a month its fast enough for me but i might move up to 600k sometime later.
[color=669933]BT SUCK[/color] :-)
