opinion on this VGA box?

[da9000]

FYI...


I asked:

"Hi there,

I'm looking at your product:

http://www.ambery.com/rgbcgatovgac.html

and I have one question for your technical staff: does it support
16bit or 24bit *SAMPLING* color? In other words when it samples the
input signals (RGB/CGA), does it sample at 16bits resolution, or at
24bits resolution?

Thank you very much"


and I got:

"Hi,

Thanks for the email.

The typical CGA RGB or YUV signals are ranged from 4
colors to 16 colors so the sample rate of 8-bit is
applied for most instances.

The max sampling rate of this model is up to 12-bit.
16-bit or 24-bit sampling are used for VGA/SVGA/XGA.

Sincerely,

Support/Ambery.com"



I'm not quite sure how to interpret it: 12bit max, but then can also do 16bit or 24bit? Hopefully it means the latter! :-)

Anyone try it yet?

[da9000]

alexh wrote:
Dont you just love technical responses from non-technical staff who's first language isnt English!

Hahahaha, yeah, totally! :-D

Anyways, I'm in agreement with your analysis, although I can't see why they would limit their device to 12bit when the Averlogic chips are plentiful and they do 16bit. I think the answer is simple: they don't have a clue what chips they have in their very own hardware!!

Anyways, so I pressed on and here's an update:

"Hi,

I'm sorry I'm confused, but when you said it does a maximum of 12bit
sampling, then how can it do 16bit or 24bit?

Unless you meant: it can do 12bit sampling on the "CGA inputs", but
will do 16bit or 24bit (which is it?) on the "RGB/VGA inputs". Is that
what you meant?

Thank you"


Note how the question is a trick question as there's only ONE input port on the box!

And I got:

"Hi,

Thanks for the email again.

Yes, that's what we meant. This CGA RGB + YCbCr to VGA
scaler can take either CGA or 480i signals for the
input and it can do 12-bit sampling on the "CGA" RGB
or 480i component RGB.

This unit does not support VGA input and no 16bit or
24bit sampling."


Woa, a totally different response, huh? Confused still?

Make what you will of it, all I know is that I'm glad I'm their only friend ("Thanks for the email again." - must be lonely out there!) :-D

[da9000]

Perhaps if they had a return policy? I didn't inquire about that.

[da9000]

@Muzungu:

Hahahaha. Well, the only distinction that would have made them like Microsoft is if they CHARGED for the useless answer :-D  Fortunately I conducted the Q&A through email for no cost.