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Author Topic: How would you rate support to AmigaOS 4 in support forum  (Read 16657 times)

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Offline Boot_WB

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Re: How would you rate support to AmigaOS 4 in support forum
« on: February 16, 2014, 05:38:35 PM »
Quote from: Lionheart;758989
[...] A-EON does deserve some blame since they're selling the X1000 with Amiga OS4 and advertise features they know it doesn't support.  If you even look on their page for the X1000: http://www.a-eon.com/?page=x1000 they're still advertising their Amiga OS4 system with features that the OS they've included doesn't support and without disclaiming which ones are not supported.  Legally, this could be considered false advertisement since Amiga OS4 and features that it doesn't support are being advertised with it.

I sincerely doubt it, since they disclaim in the page you linked to that specs are valid at time of writing and subject to change. Also, they aren't selling the product through that website.

At the point of sale (Amigakit) there is a concise summary of which drivers are still in development on the specs page, as well as an FAQ which states clearly that only one core is used by AmigaOS (with a suitably vague forward looking statement wft future support for multiple cores).

I'm not going to beat the drum for Hyperion (I wouldn't buy a used A1200 from them after the last few years of shenanigans) but A-Eon have produced hardware which does what it says in the specs, are fairly up-front about the level of support for hardware in AmigaOS (XENA info seems pretty inflated given the lack of use), and aren't trying to hide information from anyone afaics. And I say that as someone who disagrees with most of their design choices. ;)
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Offline Boot_WB

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Re: How would you rate support to AmigaOS 4 in support forum
« Reply #1 on: February 16, 2014, 07:23:52 PM »
Quote from: Lionheart;758998
Saying that the specifications are valid from July 2012 and are subject to change doesn't change the fact that some features advertised were never supported to begin with.  

Which specification(s) from your link are you thinking of that aren't supported by A-Eon's hardware?

Quote
[snip marketing bollocks]

AmigaONE X1000 Latest Specifications:

 PA Semi Dual-core PA6T-1682M, nominal 2.0GHz (1.8GHz standard) PowerISA™ v2.04+ CPU
 "Xena" 500MHz XMOS XS1-L2 124
 ATI Radeon Evergreen or Northern Isles graphics card (option)
 2GB or 4GB RAM (option)
 1TB Hard drive
 22x DVD combo drive
 Boing Ball case
 Boing Ball keyboard and mouse (option)
 7.1 channel HD audio

Ports and connectors:

 4x DDR2 RAM slots
 10x USB 2.0
 1x Gigabit Ethernet
 2x PCIe x16 slots (1x16 or 2x8)
 2x PCIe x1 slots
 1x Xorro slot
 2x PCI legacy slots
 2x RS232
 4x SATA 2 connectors
 1x IDE connector
 JTAG connector
 1x Compact Flash

Revised specifications valid from July 2012 and are subject to change.

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The fact that they're not selling it directly on their site is irrelevant since they link to the site where you can buy it

Yes, that link takes you to where the information is as I posted above.

You (apparently) would be shocked to hear of some of the things marketing departments get away with, that are heavily disclaimered in the small print before the point you accept the T&Cs and pay.

Quote
and because the issue is not where you buy it but rather how it is being advertised by the company that makes it.
A-Eon 'makes' the X1000.
Hyperion 'makes' AmigaOS.
« Last Edit: February 16, 2014, 07:32:34 PM by Boot_WB »
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Offline Boot_WB

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Re: How would you rate support to AmigaOS 4 in support forum
« Reply #2 on: February 17, 2014, 12:46:05 AM »
Quote from: Lionheart;759006
More like not supported by Amiga OS4. Xena (the onboard XMOS), Xorro (the proprietary hardware slot), on-board sound chip, on-board ethernet chip,...etc.


So that would be 'none' then.
And also: "Way to state the obvious genius."

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Although some of the on-board components were supplemented with add-on cards, I can't find the specifications for these components.


Lazy, or just not that bright? :P

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Which brings me to my next point:


You had a first one?

Quote
why would anyone be dumb enough to develop and waste money for on-board components that aren't supported only to have to use add-on cards in place of those components (further increasing the cost of the system)?


Well, %&$#?@!%&$#?@!%&$#?@!%&$#?@!. If I hadn't been making the same point over on AW.net for the past few days I might just disagree on principle. Ah well, point conceded.

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Actually I wouldn't.  I know how marketing works but in order to run a business you also need to cover your ass.  If you're target audience is one that can waste $3,000 on exotic hardware, it makes sense that they probably have enough money to sue you.


And yet apparently you're naive enough to think you can take a marketing document with disclaimers all over it and nail someone to the wall with it in court even though you have inferred meaning way beyond that which is even implied, let alone stated, in the document.
Add to that the informative sales portal which clearly states the limitations of support in the current OS release for said hardware...

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(^_~)b


Oooh, ascii art. I'm in awe of your l33tnessness.
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Offline Boot_WB

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Re: How would you rate support to AmigaOS 4 in support forum
« Reply #3 on: February 17, 2014, 01:45:04 AM »
Quote from: Lionheart;759017
If someone advertises a complete system with a list of features and you find out later on after you bought it that the OS they advertised it with doesn't even support those features, then that's considered false advertisement.

^^ This.

Do you want me to embolden the 'if' for you?

Quote
If
  someone advertises a complete system with a list of features and you find out later on after you bought it that the OS they advertised it with doesn't even support those features,
then
  that's considered false advertisement.
else
  troll fail
endif

There ya go sweetie. :-)
« Last Edit: February 17, 2014, 01:51:45 AM by Boot_WB »
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