Well, when I got my A2000, it had several problems, but nothing like this! I, too, got my monitor with the case opened, which I fixed. I also received my CD player thoroughly jammed, I had to take it apart to fix the caddy mechanism, and also there was a CD stuck inside. (Anybody need a Video Toaster 4.2 CD?). I also had one bad floppy drive, extensive battery damage on the motherboard (I washed it in the sink, and let it dry for a few days, after taking off the offending battery). The case was really yellow - I scrubbed it with one of those oxygen-based cleaners, and, there were more a few case screws missing. The first part of my rehab job, therefore, was to fix up 'this old computer' to bring it up to the level I THOUGHT I was buying. Moral: Ebay is a hit or miss, some times.