@kgrach and Cyberus
Oh, yeah!
I've spent most of my career on TNT/TPG, and yes, the packages marked with "fragile" are easy targets. :-D
In general, I'd recomend that people follow Apple's standards when sending computer equipment: Apple send their stuff in really hard (those bastard write the specifications on the boxes ! :-D) cardboard boxes. Inside there are several layers of cardboard and "peanuts" to protect the goods. I assume that they also use anti-stat bags and bubble plastic.
I also hate people who send parcels London without using a post code... :-x
