Absolutely. Classic MacOS was a pile of crap. I did make a lot of money back in the day fixing macs though as no repair shop in town would touch them.
Well, because you couldn't really touch them, could you? The early MacOS was a lot like the iPhone/iPad -- an appliance interface. No shell, no peeking behind the curtain, no user-serviceable parts. (Things like the forked filesystem were completely hidden, and you'd never even know they existed... If you weren't dragged down into that hell trying to sort out a broken machine, using 3rd party tools, as Apple didn't provide anything.)
I'm a tinkerer. I want to know what's really going on, and I want to be able to change it if I don't like it. I want more than just the "approved interface." Apple wasn't for me. But, still, Jobs vision helped us all. We can all thank him for improving usability of interfaces on whatever hardware we use. (Windows and Linux wouldn't be where they are without copying some usability from MacOS, and Android wouldn't be where it is without copying some tips from iOS.)
So while I didn't particularly agree with his vision for technology as an appliance, it is impossible to deny that he was a great visionary and did an amazing job making technology accessible.
RIP Steve. You'll be missed.