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Author Topic: Still waiting on £225 refund from Amga Kit from 2020.  (Read 1527 times)

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Offline AmigaUser9210

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Re: Still waiting on £225 refund from Amga Kit from 2020.
« on: October 22, 2026, 12:02:25 PM »
I feel like I'm watching a bunch of hyenas eating a wildebeest. Everyone is circling around, but nobody seems willing to step in and address the actual problem.

John_Chandler - how exactly does pointing out how often someone posts help Toddles get his money back?

If Toddles paid for an order in January 2020 and it has remained unresolved for six years, surely that should be the focus of this discussion. Whether he posts every day, once a year, or once every six years is irrelevant. One complaint about an unresolved paid order should have been enough to get this sorted out.

Follet, I understand that you cannot authorize refunds yourself and that you have already raised the matter with your manager. Thank you for pushing this matter.

So here's my proposal.

  • I personally refund Toddles out of my own pocket.
    I look into starting a Kickstarter to raise the money for the refund.
    The person who has the authority to issue the refund finally steps up, processes it, and puts this matter to rest.

Six years is an extraordinary amount of time for a customer to wait. Toddles deserves a resolution, not another round of arguments, imo!
 

Offline AmigaUser9210

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Re: Still waiting on £225 refund from Amga Kit from 2020.
« Reply #1 on: October 22, 2026, 04:23:52 PM »
F0LLETT: Noice! That is correct, there are more than one person living in this house ;) I guess you just gave yourself away there. Screenshot grabbed, nice move.
 

Offline AmigaUser9210

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Re: Still waiting on £225 refund from Amga Kit from 2020.
« Reply #2 on: October 27, 2026, 08:46:04 PM »
UPDATE: Amiga Kit Please Explain Yourself and Immediate Action is Required
Amiga Kit, you have a profile on Amiga.org; Would you please explain to the community how two coin-cell batteries and a tiny adapter could be shipped to Australia after years of waiting, while the main component remains undelivered?

The total amount paid was £253.25. The main component, a Mediator PCI 4000Di 3V MK-III, priced at £225, remains listed on the order as “Awaiting Stock.”
The customer has been waiting for years, and the main item that was paid for has still not been delivered.
The customer deserves an immediate refund since the main component has not be delivered!

This is Evidence A for the GoFundMe compaign!

I want to be transparent: I have only heard Toddles' side of the story, and I am giving Amiga Kit an opportunity to respond publicly.
If the main component was shipped years ago but the website was never updated, please provide the relevant shipping tracking information. Similarly, if a refund was already issued, please confirm.

Amiga Kit, please respond by Friday October 30, 2026 with a clear answer and a proposed resolution that will bring this matter to a close.

At this point transparency is needed! It absolutely not normal, that a user 10,000+ miles away and another user, 5,000+ miles away have to worry about a company in the UK. I should never have been involved. Can't wait to get this behind me so I can write about the awesomeness of the Amiga. Amiga 4000 owner here!

To the general public: User Toddles bought the following:
-2 coin cell batteries
-a dollar adapter
-and a PCI MK-III card
As of today, Toddles has only gotten the two batteries and the adapter and he has asked for a refund of the amount he paid for the Mediator PCI 4000Di 3V MK-III.