Issue with my Amigakit Order

[X-death]

Hello,

I would like to request a clear update regarding my Amiga 1200 NG order ( AK-21853 ? ) placed on November 24, 2025 to EUR.

Aside from the initial payment confirmation email, I have not received any official communication about the status of my order. In late December, I contacted AmigaKit privately and was informed that November orders were being processed at this time. Since then, there has been no further communication.

I fully understand that delays can happen, especially with specific hardware projects like this one. However, several months without any official update is concerning. Customers should reasonably expect transparent communication and at least an estimated delivery window.

The product itself looks very promising, but professionalism and customer experience are just as important as the hardware.

I respectfully ask for a clear status update and an estimated timeframe for delivery.

I am aware that it is not particularly pleasant to read this kind of message, and I also understand that a forum is not primarily intended to serve as a customer support or order tracking platform. However, posting here is also a way to seek transparency and share part of the user experience around the product.

My intention is not to be confrontational, but simply to obtain clarity and better visibility regarding my order.

Thank you in advance for your time and clarification.

[X-death]

Hello,
Thank you very much for the update and clarification.
I appreciate your transparency and the hard work your team is putting into this project.
I am really looking forward to using the system and exploring whether I can do some development and creative work on this machine myself.
I have also read your private message,thank you for the update.

[X-death]

Hello,

I wanted to follow up, as it has now been about a month since the last update, and I have not yet received any shipping confirmation or tracking number ( you say in private number tracking number is ready ... ).

I completely understand that these projects can take time and that you are handling many orders. However, I would really appreciate a clearer update on the current status of my order, and if possible, an estimated shipping timeframe.

Thank you again for your work and your time.